4G for Business is Physics, not Magic

With all of the TV advertisements for 4G focused on major carrier cellular service, you likely haven’t spent a lot of time thinking about 4G fixed wireless for business.

In fact, business-grade 4G fixed wireless technology is a reality today and offers a great primary alternative for when wired service is not available or as a robust backup service for when it is. 4G fixed wireless can reach remote locations, scales easily, and provides superior coverage and security. And as icing on the cake, it can be implemented in less than half the time it takes for a wired alternative.

Having said that, many businesses are asking if they can transition smoothly to 4G and be certain that service at their sites will be consistent and stable.

That question is absolutely reasonable. The truth is, you can’t just upgrade cell towers and magically get great 4G fixed wireless service. Something more needs to happen to make that 4G service viable for data-heavy business applications. Why haven’t carriers addressed the issues beyond the tower? Most carriers do not spend investment dollars developing fixed wireless equipment, since it’s not their core business and they have enough heavy lifting to do in upgrading their mobile infrastructure.

So what’s a business to do? As noted in earlier blog posts, while there is a perception in some quarters that AirCards are up to the rigors of business service, reality differs. The problem is at the site, where a device needs to be able to ensure consistent 4G signal strength, managing the issues that impact RF such as weather, power, trees, the building next door with a metal roof or other factors. Something must be done to keep the signal optimized: an investment in the physics of understanding RF signals so that 4G fixed wireless service is actually stable and good enough for business applications, which are rapidly populating the business scene.

So making 4G work for business is not a simple equipment upgrade at the cell tower. There is an equally important paradigm shift at the business location where new equipment that optimizes signal strength and reduces jitter creates the same consistent broadband availability as wired solutions. And that technology paradigm shift is a matter of RF physics, not wireless magic.

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4G + Maestro, Gaining Traction with Telecom Agents

In this blog post, World Telecom Group Director of Wireless Tem Wu speaks to Accel’s Mark Gianinni about what the advent of 4G and Maestro has meant for fixed wireless services.

World Telecom Group (WTG) is a premier master agent providing exceptional service to 2,000+ agent partners since 1996. WTG has one of the most diverse portfolios in the industry, including local, long-distance, data, Internet, wireless, etc. and associated equipment.

Mark: WTG has partnered with Accel for more than four years now. What could your sub agents typically offer with fixed wireless offerings in the past?

Tem: Prior to 4G and Maestro, fixed wireless offerings were primarily used for backup/disaster recovery and some primary services with limited bandwidth requirements such as POS retail. That’s because 3G has issues in terms of latency and bandwidth.

Mark: What changed with 4G and Maestro?

Tem: Businesses can now have the same experience of T1lines with fixed wireless services – at a fraction of the cost and with installations often 70% faster. So instead of focusing only on limited fixed wireless primary services, our sub agents are now putting robust applications such as VoIP — that traditionally required more expensive wired lines – on fixed wireless with Accel’s Maestro. And the costs are still low enough so that Maestro also makes a great backup service.

Mark: How has the agent pricing model been received?

Tem: The residual compensation model is now aligned to what traditional wired agents are comfortable with. That combined with the possibilities enabled by 4G and Maestro has them very excited. Accel has really created a perfect product for agents who have been focused on wired services in the past.

Mark: Anything else to add:

Tem: I really view Maestro with 4G as creating the tipping point for fixed wireless service for business. Others really haven’t been able to deliver the same level of service as Accel with your proprietary antenna, which is self-optimizing and blocks RF noise. You get very different results. Everything is lining up for Maestro to be a win-win for everyone involved – Accel, WTG, our sub agents and their customers.

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